How do I declare zero or reduced-rate products?

To make sure we accurately calculate your VAT liability, we need a list of your applicable SKUs and the correct VAT rate for each country. We have a template that must be used to notify us of these rates. If you need the template, let us know by emailing customercare@simplyvat.com and we’ll send it to you.  

If you’re not sure how to complete the template, please reach out via the live chat or by creating a support case.  

Please remember that items applicable to reduced rates vary across each jurisdiction. What is reduced in France may not be reduced in Spain. If you choose to determine the rates yourself SimplyVAT will not be held accountable should an audit occur from the tax authorities. 

If you’re not sure what rates you should charge for your products, we can put you in touch with our in-house consultancy team, who can review the rates for you. Please note this is an additional paid service. Should you wish to discuss this, please let us know or contact grow@simplyvat.com