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How do I connect my Shopify store?

Step-by-step instructions for connecting your Shopify store to Tribexa


  1. Open Tribexa.
  2. Go to the Integrations page from the main menu and click on "+Add New".
  3. Select Shopify.
  4. In the form please:
    1. Enter the name of your shop.
    2. Enter your shop's domain.
    3. Select the country from where your goods are dispatched.
  5. Click "Connect".
  6. You'll be taken to Shopify, where you'll be prompted to install our app. Click "Install".
  7. You'll be taken back to Tribexa and your store will now be connected.

Upgrading a Legacy Shopify Connection

If your store is already connection to Tribexa via our old API integration, you can choose to upgrade to the app. You don’t have to do this now - the existing connection will continue to work until your API token expires. As you are using a legacy connection, when your API token expires, you’ll need to reconnect your store following the instructions above.

How to update your legacy connection

  1. Open Tribexa.
  2. Go to the Integrations page from the main menu. Here, you'll see all your current integrations.
  3. Click you existing Shopify integration. We've marked it as "legacy" so you know which integrations are using the old API connection.
  4. You'll be shown the integration's details. Check this is the store that you want to upgrade and click "Update".
  5. You'll be taken to Shopify, where you'll be prompted to install our app. Click "Install".
  6. You'll be taken back to Tribexa, and your store will now be connected using the app.