Dealing with API data errors

Understanding the Errors

MISSING_SKU_COST: This error occurs when the SKU cost is missing for one or more transactions in the data obtained through the API. 

Resolution Approach: This issue does not impact your calculations; it serves as a warning for informational purposes. 

MISSING_ORIGIN_COUNTRY_CODE: This error occurs when the country code of the origin, or the departure location, is missing from the data obtained through the API. 
MISSING_ARRIVAL_COUNTRY_CODE: This error arises when the country code of the arrival location is absent in the API data. 
 
Resolution Approach

To address these issues, we implement a fallback solution using the Departure Country. 
In cases where the origin (departure) country is absent, we default it to the Shop country code set by you when adding your integrations. In cases where the arrival country is absent, we default to making it the same as the departure country. 

While this approach might not capture the exact location information, it ensures that data processing continues smoothly without significant disruptions. 

If you notice any errors in your data or wish to modify any of these default solutions, please reach out to us via chat or through our Support Page.